IT Support Plans
We offer a range of IT support packages to cater for all types of businesses. Please have a look below for some of the IT Support Plans that we can offer your business.
Most Popular
- Unlimited Support includes:
- > Unlimited site visits by engineers
- > Unlimited Remote access support from engineers
- > Guaranteed 2-hour response time
- > 24/7 Server monitoring
- > Direct contact to engineers out of working hours
- > Unlimited engineer call outs
A fully comprehensive plan for any business size or needs.
- Platinum Support includes:
- > Monthly IT site visits by engineers
- > Capped remote IT support
- > Remote access support from engineers
- > Guaranteed 3 -hour response time
For smaller businesses looking for a cost effective IT support service..
- Silver Support includes:
- > 3 monthly IT site visits by engineers
- > Capped remote IT support)
- > Remote access support from engineers
- > Guaranteed 6-hour response time
Pay for IT support only when you need it. No contract agreement.
- Pay as you go features:
- > IT Support – Pay when you need us
- > Pay when you need remote IT support
- > Remote access support from engineers
- > No guaranteed response times
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